Reset the app

Resetting Talkuza clears local settings and cached data on your Mac. Your subscription, redeem code, and account are NOT touched — they live on the server.

What stays safe

  • Your subscription and remaining days (tied to your email, not your Mac).
  • Your redeem code — it stays valid until its own expiry, and re-entering the same email + code on the same Mac restores access.
  • Notes synced through MCP or shared links.
  • Your Groq / Fish API keys are stored in the macOS Keychain, which a reset does not clear — but check Settings → APIs after a reset to confirm.

What resets locally

  • App preferences (hotkeys, theme, pile position, notification settings).
  • Local dictation history, wordbook entries, and saved snippets that were never synced.
  • Cached audio and transcripts.
  • The Mac's device registration — after a reset you may need to re-activate with your email + code, which counts toward your 3-Mac limit unless you remove the old entry from your Account page first.

How to reset

  1. Quit Talkuza completely (right-click the menu-bar icon → Quit).
  2. Open Talkuza → Settings → System → Reset app → confirm.
  3. Or, from Finder: delete ~/Library/Application Support/Talkuza and ~/Library/Preferences/com.talkuza.app.plist, then reopen Talkuza.

After a reset

  1. Open Talkuza — you'll see the Activate screen.
  2. Enter the same email and redeem code you used before. Your subscription is restored from the server.
  3. Re-check Settings → APIs (Groq/Fish keys) and Settings → General → Shortcuts.

If activation fails after a reset, your Mac may have hit the device limit — remove the old device from your Account page and try again, or contact support.

Still stuck?

Tell us what happened — include your macOS version and Talkuza app version if you can.

Contact support →